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Assitant Executive Director, Job offer in Mississauga, Ontario

Job description

Key Responsibilities

  • To collaborate with the Executive Director to select, orient and monitor the performance of departmental and program managers
  • To conduct annual performance appraisals in collaboration with the Executive Director
  • To participate in the development of the residence annual operating and capital budgets and ensure conformance to approved budgets on an ongoing basis
  • To establish residence goals and objectives in conjunction with the Executive Director and ensure that these are met within available budgetary and fiscal resources, and appropriate time frames
  • To administer collective agreements on a day-to-day basis and, together with the Executive Director, represents the company in the grievance and collective bargaining process
  • To share joint responsibility with the Executive Director and Director of Marketing for all sales and marketing functions of the residence to optimize occupancy;
  • To conduct community and hospital outreach;
  • To develop and maintain strong community relationships to maximize the availability of potential residents and to obtain feedback with regard to the services required;
  • To participate in Care Conferences as required;
  • To meet with resident's families to resolve issues;
  • To work in a position of trust with vulnerable adults (residents);
  • To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
  • To complete other duties as assigned.


  • Certificate / Degree in Business, Sales, Hospitality Management, Health, and / or Social Services
  • Minimum of one (1) year relevant management experience, preferably in a retirement residence, hotel, or other hospitality industry setting
  • Must possess strong leadership abilities
  • Solid understanding of business planning processes and key business metrics to be achieved
  • Property management and maintenance experience is an asset
  • Sales and marketing experience is preferred to drive superior performance/results
  • Thorough understanding of effective HR practices and policies
  • Must possess good written and oral communication skills with the ability to effectively supervise the activities of department managers
  • Must have demonstrated sound financial knowledge and understanding of how decisions can affect/impact results (NOI, operating margins, Occupancy, REVPAS)
  • Computer proficiency (Microsoft Office applications)
  • Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
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