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Support Services Manager, Job offer in Sudbury, Ontario

Job description


  • Maintain all aspects of hiring and performance management of departmental staff; scheduling; staff development, including identification and delivery of department-specific orientation and training.
  • Supervision of contractors’ work to ensure fulfilment of contractual obligations.
  • Preparation and management of departmental budgets; inventory management and control, including purchase of departmental supplies and equipment.
  • Maintenance of departmental policy and procedure manuals; full participation in leadership team activities and responsibilities, including participation on teams and committees, and reporting.
  • Contract tendering in consultation with ECI consultants, and with approval of Administrator.
  • All aspects of management of quality and quantity of services and products provided/ produced by departmental staff.
  • All aspects of departmental safety program management, including preventative maintenance, and repair of equipment.
  • Maintenance of records, statistics, and reports in accordance with ECI and home policies, and all applicable legislation and standards.


  • Post-secondary degree or diploma required
  • Knowledge of evidence-based practices and/or, if there are none, prevailing practices relating to housekeeping, laundry and maintenance, as applicable
  • Minimum of two (2) years experience in a managerial or supervisory capacity
  • Environmental services certificate in a recognised program
  • Experience in management of human and financial resources an asset
  • Experience in a long term care setting, an asset
  • Formal training in building maintenance or Operator B Certificate, an asset.
  • Health and safety certification, an asset.
  • Ability to communicate effectively, both verbally and in writing
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