Retirement Homes Jobs

Reporting to the Business Service Manager and/or designate the Front Desk is responsible for all aspects of reception and office procedures as outlined by this job description. The front desk receptionist shall:

Perform clerical duties in a manner conducive to the smooth operation of the facility.
Perform all duties in a manner that creates and promotes a high standard of care and professionalism in all departments of the facility.
Perform duties in a manner that enhances public perception of the facility.

This position is Part Time (24 hours per week).

Responsibilities

Include but not limited to:

In all aspects of the ‘job summary’ stated above, produces and is entrusted with confidential matters of the facility.
Organizes and maintains the functions of the reception desk.
Answers, writes, transfers all telephone calls in a pleasant, friendly, and helpful manner. Ensures a return call (to caller) if person is not available.
Greets and communicates in a courteous, professional manner with all tenants, guests, staff, volunteers, and visitors in the facility.
Follows policies and procedures of the facility.
Maintains all records, up-to date filing systems in conjunction with the Business Service Manager per company policies,
Assists the Business Service Manager in resident billing and invoicing as required.
Oversees reservations and the selling of meal tickets to staff and guests of the facility.
Completes confidential secretarial functions for all departments in a prompt and efficient manner, including updating and maintaining forms and documents pertaining to admissions and discharges.
Types minutes for all meetings in the facility.
Updates forms, signs, charts and other communication tools used at the facility.
Runs errands on behalf of the facility within working hours, as required.
Maintains an up-to-date filing system.
Performs all other duties as required.

Administrative Coordinator - Finance

Location: Qualicum Beach, British Columbia

Category: Operations

Employer: The Gardens at Qualicum Beach, Retirement Concepts

Summary of position:

Reporting to the General Manager and/or designate, the Administrative Coordinator may provide confidential administrative support. Central responsibilities include Financial Management (may include trust account maintenance), Reception (either full time or coverage for breaks), and entering Admission, Discharge & Transfer data into the Resident Management System (RMS), and Care Management System (CMS).

Responsibilities:

Include but not limited to;

Financial Management

Perform a variety of duties related to financial management of the organization such as preparation of financial reports, coding all accounts payable invoices, monthly bank reconciliation, and collections of past due accounts.
Set up Electronic Funds Transfer (EFT), discharge resident refunds, invoicing to third parties (i.e. MHR, DVA, Health Authorities, BC Housing) and annual resident income tax statements.
Process deposits and complete daily bank runs (if applicable).
Maintain the petty cash fund by performing duties such as maintaining records of transactions, requesting additional money as required and completing related reports.
Participate in maintaining the Resident Trust Fund by performing duties such as receiving requests, recording transactions, maintaining ledger accounts, advising resident/families when additional funds are required and reconcile trust account monthly.
Report monthly financial reconciliations to Head Office (if applicable).
Process all payables related items to include supplier invoices, purchase orders and receiving reports (if applicable). Processing payables includes: attach payables processing form to invoice ensuring correct coding and distribution of charges. GM to authorize all invoices prior to submittal to Head Office.

Payroll Functions:

Calculate employee hours to be paid and enter into ADP system on a bi-weekly basis (if applicable).
Complete Payroll Change forms for changes to employee data (i.e. wage rates, status, address, banking info, etc).
Monitor employee status changes and update wage rates & benefits options as required.
Maintain seniority lists (if applicable).
Complete documents required by HRDC, Sunlife & WCB.
Collect completed benefit forms, review information and forward to Payroll Dept.
Answer employee’s payroll and benefit questions, refer to Payroll Dept. when necessary.
Provide information and data as requested by the Payroll Dept.

Administration:

Produce a variety of confidential documents for the General Manager and management team members including correspondence, memos, reports, minutes, budget statements and meeting agendas using a range of word processing and spreadsheet software packages (if applicable).
Design and maintain records, files and distribution systems for correspondence, reports and minutes within the Administration area. Maintains resident records and storage of terminated records.
Complete forms as needed for the Health Authority and Stats Canada.
Performs a variety of duties related to the staffing for the facility including maintaining timekeeping records for staff for payroll purposes, as well as, maintaining related records such as staff names, addresses, phone numbers and availability for work.
Answers the telephone, greets and screens both callers and visitors, responds to requests by providing information directly or directing inquiries to appropriate individuals within the organization (if applicable).
Receive and process all incoming and outgoing mail and screens for appropriate distribution within the organization. Prioritizes items for immediate action (if applicable).
Produce purchase order ensuring a copy of both the purchase order and the receiving report is attached to the invoice. Submit to Head Office A/P dept. on a weekly basis for processing. File all invoices and documentation once returned from A/P dept (if applicable).
Maintain stock of office supplies and materials for organization through review of stock on hand, and completion and forwarding of purchase orders to suppliers, working within budget constraints. Receives and verifies supplies and investigates and resolves any discrepancies (if applicable).
Supervision of Reception staff (if applicable).
Management of Admit, Transfer and Discharge information on all residents in CMS on a timely basis.
Maintenance of resident contact information in RMS.
Performs RMS maintenance of residents accounts (admissions and discharges), and admission agreements.
Run “Occupancy”, “Assessments Due”, and other CMS Reports as requested by the GM or DOC.
Other CMS related duties as assigned by the GM, which may include adding the photo of each new resident.
Perform all other duties as required.

Server

Location: Summerland, British Columbia

Category: Other

Employer: Summerland Seniors Village, Retirement Concepts

Support Service Worker - Housekeeping

Location: Surrey, British Columbia

Category: Maintenance

Employer: Guildford Seniors Village, Retirement Concepts

Maintenance Assistant

Location: Calgary, Alberta

Category: Maintenance

Employer: Monterey Place, Retirement Concepts

Position Summary

Reporting to the Maintenance Manager, the Maintenance Assistant assists with all maintenance requirements as they pertain to the efficient operation of the facility; all aspects of regular maintenance, repairs, building improvements, environmental issues and fire and life safety. In conjunction with the Maintenance Manager and the Facility General Manager, the maintenance person assists in the safety and security of all residents, staff and visitors.
Responsibilities Include but not limited to;

Regular Maintenance, Repairs and Building Improvements:

Inspects operating condition of all equipment and logs information daily.
Inspects alarm, call, and security systems and logs information daily.
Diagnoses equipment malfunctions in the absence of the FMM.
Schedules and supervises service work in the absence of the FMM.
Ensures the safety of the building, equipment, staff and residents.
Complete general repairs to electrical, plumbing and other building components commensurate with the capabilities of an experienced maintenance trade person
Sources and prices replacement or repair items by following Retirement Concepts purchasing guidelines in the absence of the MM
Be available for emergency call-ins.
Makes recommendations for repairs, replacements, or upgrades to be reviewed with the MM&RCD Regional Maintenance Manager and be involved in facility improvement projects.
Maintains a painting/touch-up schedule

Environmental Issues:

Attends to garbage and general clean up in resident and public areas (Exterior and Interior).
Assists Housekeeping if requested.
Ensures the safety of staff, residents, guests, and vendor personnel by ensuring all areas of the building and its exterior grounds are maintained in a safe condition (i.e. snow clearing, debris, and leaves, etc.)
Implements snow removal and de-icing program either directly or via a contractor as directed by company policy such that the safety of residents, staff and visitors is not compromised
Oversees the pest control program in the absence of the MM
Maintains organized and safe work and storage areas.

Fire & Life Safety:

Assists the Fire Safety Director in drills.
Maintains scheduled certification for fire systems.
Complies with fire regulations.
Implements all repair and maintenance activities in a safe manner while abiding by appropriate Work Safe BC regulations

Maintenance Management:

Implements a preventing maintenance schedule as per the Computerized Maintenance Management System under the direction of the Manager Loss Prevention Programs
Maintains a log entry of daily routines, general repairs, scheduled, and non-scheduled maintenance items on all equipment.
Prioritizes maintenance requests and scheduled work load so the work can be performed in an efficient manner.

Team Player:

Provides support or instruction to staff that may be operating the facility’s equipment
Implements programs which conserve and save energy for lighting and other equipment..
Takes initiatives in gaining knowledge and skill relating to the maintenance position.
Participates in facility events.

Dress Regulations:

Always maintains a neat appearance and be attired in clean, safe and presentable clothing.
Rubber-soled, steel-toed safety shoes when needed